2019 Content: Creating Value with Managed Services
With services provision expected to outpace the rest of IT in at least the next two years, interest is continuing to rise in managed services.
The Managed Services and Hosting Summit North 2019, will examine the changing role of the channel as it transitions from hardware and software supply to full IT and Cloud service provider. This has implications for sales processes, how a new stack of technologies is built, supported and expanded and how businesses find and create value in the new model.
Other sessions will examine the issues behind the delivery of managed services in this new world and the opportunity and threats associated with the growing importance of security.
What is the content of the Managed Services and Hosting Summit North?
As the market changes, with new layers of competition, expanded customer requirements and external pressures, MSPs must adapt their business practices to win customers and create value, both for their clients and themselves within an increasingly competitive market.
Amongst the issues discussed and examined will be:
- What customers are asking for and how Managed Services suppliers can meet their demands more efficiently within a managed environment
- Emerging opportunities in managed services including AI, IoT, vertical market specialisation, digital marketing and other differentiators
- Staying relevant and strategic in the face of commoditisation of public cloud
- Winning by integrating additional and add-on services
- Offering security and compliance
Peter Sweetbaum, IT Lab Group
Jonathan Simnett, Hampleton Partners
Simon Kemsley, IT Glue
Stephen Wingfield, Bicom Systems
David Ellis, Tech Data
Marwin Marcussen, Kaseya
Jon-Marc Wilkinson, WatchGuard
Scott Tyson, Auvik Networks
Bee Ahmed, Carbonite
Kyle Torres, Sophos
Joseph Walsh, LogMeIn