Managed Services as a supply model continues to change and develop; the best way to stay current is to exchange ideas and see what is already working well for others.
The Managed Services & Hosting Summit North has been designed to build on the success of its sister event in London which is now in its ninth year and firmly established as the leading Managed Services event for the UK IT channel. The summit will provide insights into how the managed services sector continues to grow and how it needs to adapt to meet evolving customer demands.
The Managed Services & Hosting Summit North 2019 features conference session presentations by major industry speakers and will also provide extensive networking time for delegates to meet with potential business partners.
The unique mix of high-level presentations plus the ability to explore and debate the related business issues with sponsors and peers across the industry makes this a must-attend event for any senior decision makers in the IT channel.
A selection of testimonials from our London event in 2018...
The IT department has fundamentally changed. We will see a lot more IT outsourced, which is great news for MSPs. We will see the MSP even more than we do today as an extension of our own IT department and therein an extension of our business. We are outsourcing an increasingly significant part of our business. [The Summit was] an insightful day with enthusiastic, knowledgeable speakers.Andrew Evers, Head of IT at managed services customer Reconomy
The MSP marketplace is still very aggressive. The battlefield that we see is that MSPs know they have to up their game in terms of customer experience and relationships. There have been a lot of interesting ideas this morning (at the Managed Services Summit), particularly in terms of understanding the customers, and for the MSP – where their strengths are and the sweet spot for them. The value of this sort of event is a real opportunity to get to meet people from all over the industry – all types of MSP. MSP is a broad term, so we look at managed network providers, those in security and so on. it is good to talk to all these people and collaborate.Edmund Cartwright, Director of Sales & Marketing, Highlight
We have had some great discussions here, and as ever, it is a great summit. The MSPs are really here to do business and are serious about looking at solutions. We have had good discussions. We are solving regulatory headaches for people, so privacy is the first and we will see how it develops. All this emerged from last year’s summit and thinking how can we help MSPs consolidate that move from break-fix to recurring revenue and expand their trusted advisor remit, and bring GDPR into it instead of losing it to somebody else?Robert Baugh CEO, Keepabl