Open to any MSP that can demonstrate innovation in terms of, but not restricted to, the organisation’s ability to develop and support one or more managed service, the way in which the MSP has developed its role in the supply chain, fulfilling the trusted advisor link role between vendors and end users, and the way in which the MSP has transformed its own organisation in terms of sales, support and technology expertise.
All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.
Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
• What was the driving force behind the project – what business or technology challenge needed to be addressed?
• How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
• What major challenges were faced during the project and how were they overcome?
• What tangible benefits has the organisation seen as a result of the project’s implementation?