Agenda Structure

The format of the Managed Services & Hosting Summit - Europe 2019 will incorporate a mix of keynote presentations and focused conference and breakout sessions covering the key issues that channel organisations face today when building a managed services and hosting business practice. Speakers will be drawn from industry experts, independent analysts and leading suppliers in the sector and delegates will also be able to network with peers and potential suppliers.

In addition to the conference plenary and breakout sessions there will be ample time for delegates to network and engage with sponsors in the Demonstration & Networking Area during the morning, lunch and afternoon breaks and at the drinks reception.

Managed Services Agenda Overview

The major themes for the Managed Services and Hosting summit in Amsterdam will focus on the continued growth and development of the sector and the implications for MSPs. Customers in uncertain times are looking for answers and MSPs need to be in a position to provide them.

Our opening key note sessions will examine the changing nature and needs of customers. Gartner Research Director, Mark Paine will present “Working with customers and their chaotic buying processes”. He will present the Gartner view on how the changed customer buying process has become hard to monitor and follow and can be abruptly fore-shortened. “Who are the real customers anyway?” he will ask, using research into changing buying processes.

As well as external, customer facing issues, this is a fast-changing industry with a wave of start-ups, merger and acquisition activity, consolidation and buyouts. The smart money is still looking to invest in managed services companies as part of the wider IT marketplace. In another keynote presentation, Tech M&A expert Jonathan Simnett from Hampleton Partners will present an essential report on who is buying what and why in the sector, entitled: “Building and realizing business value in uncertain times.” In this he will give expert advice on “what your business should be doing next”, this will include “How to tell if it’s a good time to put your managed services business on the market”, which managed services segments are currently in demand and the values are they realizing. He is in a commanding position to say what the smart money looks for in acquiring technology companies and the steps management teams can take to achieve the best valuation for their company. He will explain what a transaction process involves and how long it takes.

Keynote speaker Igor Pejic's important new book on blockchain, which is being given free to those attending the Managed Services Summit in Amsterdam on May 23, has been selected as a book of the month by the FT. The event aims to provide strategic guidance to managed services providers and partners in that sector. Which is why Igor Pejic from BNP Paribas PF AT, part of Europe’s largest banking group, will talk about blockchain and its role in financial services and the services the IT industry offers as revealed in his new book, Blockchain Babel. This book is essential reading if you want to understand the nature of the technology, and importantly, how it fits into the market. If you are involved in security as part of your channel strategy, and if your customers are asking about blockchain, you need to read this. And because we think this is such an important message in the overall context of security, those attending the event will be offered a free copy. Importantly, Blockchain Babel reveals how Google, Amazon and other data giants could use blockchain to try to break into financial services; it uses systematic research and strategic analysis to fill the current void between speculation and overly complex explanation of blockchain. The IT channel needs to appreciate just how big a change this will mean for most of their customers, not just those in financial services. And the implications for the future of financial institutions are profound. It cuts through the jargon and applies management theory to create a highly engaging and actionable guide for non-technical readers. Igor Pejic, who wrote the book after being voted by the FT and McKinsey as one of the three finalists for the Bracken Bower Prize because of his work on Blockchain. He will present his thoughts at the Managed Services and Hosting Summit 2019, to be held at the Novotel, Amsterdam City on May 23.

Other presentations include:

  • Grow your business, without scaling your IT teams, Mark Arts, Senior Sales Engineer, StackState
  • MSP Business Research Findings, Jason Howells, Director EMEA, MSP Business, Barracuda
  • How to Wow Your Customers and Make More Money Through As-a-Service, Raymond Parkinson, Regional Channel Director, ConnectWise
  • Building a Leaner, Fitter, Smarter MSP, Alex Ford, Sales Director EMEA , IT Glue
  • Maximising opportunities in the high growth Managed Security Services Market, David Ellis, VP Security and Mobility Services Europe, Tech Data

The 2019 agenda will be added shortly.


Please Note: The Managed Services and Hosting Summit reserves the right to make any necessary changes to this agenda. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker. The Managed Services and Hosting Summit reserves the right to use photographs of any attendee for future promotions.

Book your place today!
The must attend conference for all professionals involved within the Managed Services and Hosting industry.