categories

The 2019 MSH Awards consists of seven broad categories, allowing both Managed Service Providers (MSPs) and Vendors to receive recognition for their work in the managed services sector. The seven categories are:

Vendor Supplier Awards

Best Vertical Market Managed Service Solution

Open to any managed service solution that targets a particular industry sector – therefore the entry will need to explain how the solution has been developed specifically to meet a need within the relevant industry.

All solutions entered must have been launched in EMEA since January 2018 and no later than April 2019.

Entry Criteria: Please answer these questions in the general description of your nomination:
•    What are your solution's key distinguishing features and/or USP?
•    What tangible impact has your solution had on the market and your customers?
•    What are the major differentiators between your solution and those of your primary competitors?
•    Please supply any supportive quotes and/or case study materials to demonstrate the value of this solution to your customers/partners.

Best Cloud Platform-based Managed Service Solution

Open to any Cloud platform-based managed service solution – the likelihood is that the solution will be based around one or more of the hyperscale Cloud platforms, although, as the headings suggests, a solution based on any Cloud platform is acceptable.

All solutions entered must have been launched in EMEA since January 2018 and no later than April 2019.

Entry Criteria: Please answer these questions in the general description of your nomination:
•    What are your solution's key distinguishing features and/or USP?
•    What tangible impact has your solution had on the market and your customers?
•    What are the major differentiators between your solution and those of your primary competitors?
•    Please supply any supportive quotes and/or case study materials to demonstrate the value of this solution to your customers/partners.

Most Innovative Managed Service Solution: Security

Open to any clearly innovative managed service solution specifically related to Security – this could include the technology upon which the managed service is based and the way in which the service is delivered to the customer and subsequently supported.

All solutions entered must have been launched in EMEA since January 2018 and no later than April 2019.

Entry Criteria: Please answer these questions in the general description of your nomination:
•    What are your solution's key distinguishing features and/or USP?
•    What tangible impact has your solution had on the market and your customers?
•    What are the major differentiators between your solution and those of your primary competitors?
•    Please supply any supportive quotes and/or case study materials to demonstrate the value of this solution to your customers/partners.

Most Innovative Managed Service Solution: General

Open to any clearly innovative managed service solution – this could include the technology upon which the managed service is based and the way in which the service is delivered to the customer and subsequently supported.

All solutions entered must have been launched in EMEA since January 2018 and no later than April 2019.

Entry Criteria: Please answer these questions in the general description of your nomination:
•    What are your solution's key distinguishing features and/or USP?
•    What tangible impact has your solution had on the market and your customers?
•    What are the major differentiators between your solution and those of your primary competitors?
•    Please supply any supportive quotes and/or case study materials to demonstrate the value of this solution to your customers/partners.

Most Innovative Managed Service Solution: Storage

Open to any clearly innovative managed service solution specifically related to Storage – this could include the technology upon which the managed service is based and the way in which the service is delivered to the customer and subsequently supported.

All solutions entered must have been launched in EMEA since January 2018 and no later than April 2019.

Entry Criteria: Please answer these questions in the general description of your nomination:
•    What are your solution's key distinguishing features and/or USP?
•    What tangible impact has your solution had on the market and your customers?
•    What are the major differentiators between your solution and those of your primary competitors?
•    Please supply any supportive quotes and/or case study materials to demonstrate the value of this solution to your customers/partners.

MSP Project Awards

Most Innovative MSP

Open to any MSP that can demonstrate innovation in terms of, but not restricted to, the organisation’s ability to develop and support one or more managed service, the way in which the MSP has developed its role in the supply chain, fulfilling the trusted advisor link role between vendors and end users, and the way in which the MSP has transformed its own organisation in terms of sales, support and technology expertise.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Data Centre/Hosting MSP Project

Open to any Data Centre/Hosting MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Business Intelligence/Analytics MSP Project

Open to any Business Intelligence/Analytics MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best AI/IoT/Business Transformation MSP Project

Open to any AI/IoT/Business Transformation MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Storage/Data Management MSP Project

Open to any Storage/Data Management MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Wireless/Mobile-based MSP Project

Open to any Wireless/Mobile-based MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Public Sector MSP Project

Open to any public sector MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Enterprise MSP Project

Open to any enterprise MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best SMB MSP Project

Open to any small or medium sized business MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Best Comms/UC MSP Project

Open to any Comms/UC MSP project that resulted in significant benefits to the end-user organisation with regard to one or more managed services.

All entries must demonstrate tangible benefits either in terms of cost savings or efficiency gains for the end-user concerned. Projects should have been implemented since January 2018 and no later than April 2019 in EMEA.

Project categories entry criteria. Please answer these questions in the general description of your nominations in these categories:
•    What was the driving force behind the project – what business or technology challenge needed to be addressed?
•    How did the solution address the challenges and were there any particularly innovative aspects that made it stand out?
•    What major challenges were faced during the project and how were they overcome?
•    What tangible benefits has the organisation seen as a result of the project’s implementation?

Special Awards

Managed Services & Hosting Excellence Award

A special award for the vendor/distributor/platform/technology provider/Services company or MSP considered to have contributed most to the sector over 2019.

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