Agenda 2016

The Digital Dividend: the role of managed services in a digital world
08:15 Registration
09:15 Welcome, opening remarks & Platinum Sponsor introductions
09:30 Opening Keynote - The Age of the Customer. - Tiffani Bova, Global Customer - Growth & Innovation Evangelist, Salesforce
09:55 Featured Topic - Where next for MSPs. - Mark Paine, Research Director, Technology and Service Provider team, Gartner
10:20 The View from the Edge of of Managed Services
- Andy Connor, Channel Director, UK and Ireland, APC Schneider Electric
10:35 MSP Viewpoint – Cloud and on-premise Backup and Recovery - Brian Meredith, Managing Director, BlueChip
10:50 Panel - The current state of the MSP business.
11:10 COFFEE BREAK and Boardroom Sessions
Market Trends: The top three immediate opportunities for growth.
- LOGICnow now part of SolarWinds MSP
APC by Schneider Electric
BREAKOUT Track 1 - Behind the Service
This stream looks at the back-end services and infrastructure.
BREAKOUT Track 2 - Delivering the Service
This stream looks at the issues in delivering the best user experience.
11:40 Enterprise-Class, Heterogeneous Data Services at Cloud Prices
- Tony Martin, UK & Ireland Managing Director, Falconstor
11:40 Help! Everything’s down. Rising to the challenge with Cloud DDoS
- Steve Ramsay, Sales Manager, Radware
11:55 Blending premises and cloud provision
- Mohammed Ashraff, Channel Account Director, Equinix, Inc.
11:55 Power your managed services
- Maeve Fox, Global Channel Strategy Manager, APC Schneider Electric
12:10 Encryption - The Key to your Kingdom
- Mark James, ESET IT Security Specialist
12:10 Enhancing Your Services Portfolio with Managed DDoS Protection
- Sean Newman, Product Management, Corero
12:25 Addressing the Managed Security Services Opportunity
- Dave Sobel, LOGICnow - now part of SolarWinds MSP
12:25 Enhancing the customer experience through 'Smart IT'
- Mark Banfield, Senior Vice President and General Manager, Autotask
12:40 Panel - Building the service 12:40 Panel - Building the service
12:55 LUNCH
You Can’t Harness the Cloud without Software-Defined Storage.
- Kevin Perrett, Technical Director, FalconStor
Ransomware, The Latest Threat to Uptime
- Phil Evans & Derek Wood, Infrascale
Managed Services - securing the future
13:55 Opening Remarks
14:05 Keynote - What is the government doing in cyber security and training? - Simon Tindall, Head of New Business, Open University
14:30 Featured Topic - Connectivity and Interoperability- industrial applications and the IoT
- Ultan Mulligan, Director of Communications at ETSI, the standards institute
14:55 The MSP perspective on security: LOGICnow - now part of SolarWinds MSP
15:10 Mergers and Acquisitions in a consolidating sector
- David Riemenschneider, Director, Hampleton Partners M&A and corporate finance advisors
15:25 Panel - Security and Value.
15:45 BREAK
BREAKOUT Track 1 - MSP Management
This stream looks at good practice within the industry.
BREAKOUT Track 2 - MSP Sales
This stream focuses on the role of MSP sales.
16:10 Grow your business by selling Disaster Recovery
- Ellen Marie Hickey, European Marketing Director, StorageCraft
16:10 Selling Managed Services, The Customer Journey
- David Bellini, Co-Founder & Managing Director, ConnectWise
16:25 Creating deep value as a Cloud Service Provider
- Ross Daykin, Field Technical Consultant, Ingram Micro Cloud
16:25 Transforming the business model. The MSP Roadmap.
- Thomas Brownlee, EVP Global Sales, Kaseya
16:40 New IP Solutions for Service Providers - How to Accelerate the Speed of Service Delivery
- Simon Jones, Senior Account Manager, Brocade
16:40 Building MSP Expertise
16:55 Panel - Q&A 16:55 Panel - Q&A
17:10 Drinks Reception including prize draw for a pair of tickets for the England vs Italy Rugby International.
*Times, speakers and presentation titles subject to change.

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